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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The form would not submit

    Asked by eilatpride on April 23, 2014 at 02:52 AM

    It is two days now that the form wouldn't send.

    we click submit  and it writes "wait" but would not send.

     

    URL: http://www.pride.org.il/bookit.asp

     

    This is really urgent

     

    Thanks

    Shachar Elkayam

    Page URL:
    http://www.pride.org.il/bookit.asp

    style size font ASP
  • Profile Image

    Answered by deepak1967 on April 23, 2014 at 03:34 AM

    Yes i am facing the same problem from Two days here too...Some one ps assist

  • Profile Image

    Answered by deepak1967 on April 23, 2014 at 03:48 AM

    I had used the Widget - Calculator as soon as i removed it stared working

  • Profile Image

    Answered by eilatpride on April 23, 2014 at 03:57 AM

    I do not use the calculator widget. it worked fine for 2 months and sudently stopped. 

    when I used the free service - everything worked. started to pay the sbuscription and all problems started :-)

  • Profile Image
    JotForm Support

    Answered by jonathan on April 23, 2014 at 04:43 AM

    Hi,

    I was able to reproduce the problem

     

     

    Can you please try re-embedding the form using its iframe code on your website. We will test again.

    Use this guide -Getting-the-Form-iFrame-Code

    Please update us of the results.

    Thanks.

     

  • Profile Image
    JotForm Founder

    Answered by aytekin on April 23, 2014 at 05:05 AM

    It should be fixed now. Please let us know the URL of the problem if you still see the problem. 

  • Profile Image
    JotForm Support

    Answered by jonathan on April 23, 2014 at 05:53 AM

    @Shachar 

    Hi,

    I also checked and test submitted again the form in your website http://www.pride.org.il/bookit.asp

    and I confirmed it fixed.

     

     

    Please inform us there are still any other issue.

     

    Thanks.