Put hold on a payment and also charge a payment on same form

  • Profile Image
    catsah
    Asked on January 11, 2022 at 10:36 PM

    This is my form: https://www.jotform.com/build/213413121903845

    I would like to put a hold on the security deposit which I have done successfully but I would also like to charge the accommodation and cleaning fee on the same form- Is this possible? If so- can you do it for me? I would really appreciate it! I can add the payment details later but if I have to link a different form to this one- I think it is too challenging for my skills- having said that, I would like the instructions for next time if possible.

    Thank you so much,

    Samantha

  • Profile Image
    roneet
    Answered on January 11, 2022 at 11:38 PM

    Do you want to configure the Accommodation and Cleaning charge along with the product this way:

    1641962249_61de5b096e722_1.gif

    Please confirm so that we can add the products to your form. You can check my cloned form:

    https://form.jotform.com/220108594367963

    Thanks.

  • Profile Image
    catsah
    Answered on January 14, 2022 at 04:41 AM

    Yes please! This is great!

  • Profile Image
    Lorenz_A
    Answered on January 14, 2022 at 07:11 AM

    Hi there,

    I have successfully added the accommodation and cleaning fee in your payment integration as you've requested. You may change the cost of each fee according to your requirement.

    1642162280_61e168682b958_The Easiest Onl

    Let us know if you need any further assistance.

  • Profile Image
    catsah
    Answered on January 21, 2022 at 07:27 PM

    Hello there,

    this is great. could you also add a non-negotiable $50 pet fee if the section that says "I would like to bring my dog" is answered with "yes"? Also, can I please confirm that the security deposit is only an authorisation and that the cleaning, accommodation and pet fee are actually charged to the account please?

    thank you,

    Samantha

  • Profile Image
    Lorenz_A
    Answered on January 21, 2022 at 09:05 PM

    Hi there,

    this is great. could you also add a non-negotiable $50 pet fee if the section that says "I would like to bring my dog" is answered with "yes"?

    Unfortunately, it is not possible to apply a condition to add another fee based on an answer. Fee can only be specified manually.

    Also, can I please confirm that the security deposit is only an authorisation and that the cleaning, accommodation and pet fee are actually charged to the account please?

    Since the fee that were added are automatically selected, it will be included in the charge that the customer will need to pay.

    Let us know if you have any other questions.