The entire Jotform website is responding extremely slowly.

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    petersklar
    Asked on January 11, 2022 at 10:43 PM

    Hello. The entire Jotform website is responding extremely slowly. It takes up to five minutes to upload every change on every form, every field, every section. It has been a major problem all day.


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    Sam_G
    Answered on January 12, 2022 at 04:00 AM

    Hello Petersklar,

    We're sorry for the inconvenience.

    I checked several parts of the site and did not experience any slowdown. I checked a few of your forms and they still loaded quite quickly.

    If you wouldn't mind letting us know what specifically is running slow, we will be happy to have a look. As far as I can tell though, everything should be running smoothly at this time.

    Kindly try using a different browser or incognito mode.


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    chadcomeaux
    Answered on January 12, 2022 at 09:51 AM

    Running EXTREMELY slow on my end as well. Almost to the point of unusable
    .
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    Jovanne_A
    Answered on January 12, 2022 at 10:18 AM

    Hi @chadcomeaux,

    I will be responding to your concern on this separate ticket https://www.jotform.com/answers/3661649 shortly.

    Thank you!