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petersklarAsked on January 11, 2022 at 10:43 PM
Hello. The entire Jotform website is responding extremely slowly. It takes up to five minutes to upload every change on every form, every field, every section. It has been a major problem all day.
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Sam_GReplied on January 12, 2022 at 4:00 AM
Hello Petersklar,
We're sorry for the inconvenience.
I checked several parts of the site and did not experience any slowdown. I checked a few of your forms and they still loaded quite quickly.
If you wouldn't mind letting us know what specifically is running slow, we will be happy to have a look. As far as I can tell though, everything should be running smoothly at this time.
Kindly try using a different browser or incognito mode.
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chadcomeauxReplied on January 12, 2022 at 9:51 AM
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Jovanne JotForm SupportReplied on January 12, 2022 at 10:18 AM
Hi @chadcomeaux,
I will be responding to your concern on this separate ticket https://www.jotform.com/answers/3661649 shortly.
Thank you!