Jotform Inc #2958-7186

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    charlesdbush
    Asked on January 12, 2022 at 07:15 AM

    Good morning

    My subscription was automatically renewed yesterday but I did not receive a renewal notice. It was not my intention to renew this year. Please reverse this renewal and credit my credit card. Thank you.

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    Sheena_M
    Answered on January 12, 2022 at 07:42 AM

    Hi charlesdbush,

    Hope your day is going well.

    As per checking, your account is already downgraded and a refund was already processed. Kindly expect it to reflect on your account within 2-7 days.

    Warmest,

    Sheena