What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Bug - Visual Report will not save, share, or build grid

    Asked by rcn20cavendishsquare on April 23, 2014 at 07:40 AM

    Hi,

     

    I have just done a report on visual report builder and everytime I try to save it or send it it just freezes and I loose the report. Could someone help me with this issue please.

    Page URL:
    http://www.jotform.com/page.php?p=reports&formID=33322601880851

    visual report Freezes builder report builder
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    JotForm Support

    Answered by KadeJM on April 23, 2014 at 10:23 AM

    I checked on this and I can confirm there is a problem since some of the buttons are not responding. The same thing is happening with a test of your form and also when I tried it via a brand new form to double-check it. Thank you for reporting this and I've forwarded this bug to our developers.

    Test Video: https://shots.jotform.com/kade/Screenshots/2014-04-23_10h14_08.mp4

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    Answered by rcn20cavendishsquare on April 23, 2014 at 10:25 AM

    Thank you for you response!

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    JotForm Support

    Answered by alp_deniz on April 30, 2014 at 02:48 PM

    We have been experiencing problems with Visual Reports but those have just been fixed.

    Thank very much for letting us know

    Kind regards

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    Answered by WacoPA on June 02, 2014 at 11:56 AM

    There seems to be more bugs in the Visual Reports area. The report will not save, print or share. Please let us know when this will be up and running.