What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am trying to save my form but it doesn't do it.

    Asked by OurAngelsDogRescue on April 23, 2014 at 09:35 AM

    The save button shows it is trying to save it but, it goes on and on without saving my changes.

    Page URL:
    http://www.jotform.com//?formID=41007022898250

    save button and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 23, 2014 at 10:44 AM

    Hello OurAngelsDogRescue,

    I'm sorry for the trouble caused to you.

    I am unable to replicate the issue you are having.  I was able to open and save your form successfully. It could be temporary browser related glitch. Please clear your browser cache and that should solve your issue. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by OurAngelsDogRescue on April 23, 2014 at 11:31 AM
    Amazing!!!
    It worked.
    Thank you so much.
    ...