Email addresses to receive emails

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    jgarber33
    Asked on January 12, 2022 at 09:51 AM

    I want to include multiple recipient emails and cc: to an email notification based on the form responses.

    How do I do this?

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    Afzal_P
    Answered on January 12, 2022 at 10:42 AM

    Hi,


    Thank you for contacting Jotform Support.


    To receive email on multiple email addresses based on the form responses you will need to add multiple Notification Emails and apply Conditions.

    Here's a guide on how you can implement it.

    • Go to Settings and select Emails from the left menu.
    • Use the Add an email button to create multiple Notification Emails.

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    • Now go to Settings and add Conditions using the CHANGE E-MAIL RECIPIENT option.
    • This will make sure to redirect the submission to an email address if a certain field is selected in the field.

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    • You can set the next email using the same procedure. Please remember to click on the Save button to save the settings.

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    Here's the link to the demo form: https://form.jotform.com/220114020945037

    Please clone the form to test it. How to Clone an Existing Form From a URL


    Please give it a try and don't hesitate to reach out if you need further assistance.

    Thank you.

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    jgarber33
    Answered on January 12, 2022 at 01:33 PM

    I have four different email fields in the form that I want included in the email. How does this work because it is only showing me "{email}"?

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    VincentJay
    Answered on January 12, 2022 at 02:08 PM

    Hi,

    The {email} represents the email recipient of the notification email.

    https://www.jotform.com/help/30-explanation-of-email-notification-and-autoresponder-settings/

    Just to confirm, do you want to send the notification email or the autoresponder email. Here's a related guide that you can check: https://www.jotform.com/help/30-explanation-of-email-notification-and-autoresponder-settings/