Email addresses to receive emails

  • jgarber33
    Asked on January 12, 2022 at 9:51 AM

    I want to include multiple recipient emails and cc: to an email notification based on the form responses.

    How do I do this?

  • Afzal JotForm Support
    Replied on January 12, 2022 at 10:42 AM

    Hi,


    Thank you for contacting Jotform Support.


    To receive email on multiple email addresses based on the form responses you will need to add multiple Notification Emails and apply Conditions.

    Here's a guide on how you can implement it.

    • Go to Settings and select Emails from the left menu.
    • Use the Add an email button to create multiple Notification Emails.

    1642001529 61def479cc759  Screenshot 10

    • Now go to Settings and add Conditions using the CHANGE E-MAIL RECIPIENT option.
    • This will make sure to redirect the submission to an email address if a certain field is selected in the field.

    1642001703 61def527b5d5d  Screenshot 21

    • You can set the next email using the same procedure. Please remember to click on the Save button to save the settings.

    1642001916 61def5fc93f0e  Screenshot 32


    Here's the link to the demo form: https://form.jotform.com/220114020945037

    Please clone the form to test it. How to Clone an Existing Form From a URL


    Please give it a try and don't hesitate to reach out if you need further assistance.

    Thank you.

  • jgarber33
    Replied on January 12, 2022 at 1:33 PM

    I have four different email fields in the form that I want included in the email. How does this work because it is only showing me "{email}"?

  • VincentJay
    Replied on January 12, 2022 at 2:08 PM

    Hi,

    The {email} represents the email recipient of the notification email.

    https://www.jotform.com/help/30-explanation-of-email-notification-and-autoresponder-settings/

    Just to confirm, do you want to send the notification email or the autoresponder email. Here's a related guide that you can check: https://www.jotform.com/help/30-explanation-of-email-notification-and-autoresponder-settings/