Jotform website slow performance.

  • chadcomeaux
    Asked on January 12, 2022 at 10:17 AM
    Running EXTREMELY slow on my end as well. Almost to the point of unusable
  • Jovanne JotForm Support
    Replied on January 12, 2022 at 10:20 AM

    Hi,

    I have checked your forms and they all seem to be loading fine on my end.

    1642000799 61def19f809e2  Screenshot 10

    Could you please try using a different internet connection and check if the issue persists?

    Please give it a try and let us know how it goes.

  • chadcomeaux
    Replied on January 12, 2022 at 10:37 AM

    I've tried it on two different service connection, at two different locations, on multiple different computers and and phone. It slows down for a while then goes back to normal for a while. This has been going on for a couple days now.

  • petersklar
    Replied on January 12, 2022 at 10:42 AM

    I've had the same experience for a few days now. I can't conduct business on this site much longer. Hope they figure it out. Like today.

  • Carl Support Team Lead
    Replied on January 12, 2022 at 12:15 PM

    Hello chadcomeaux,

    Sorry for any inconvenience this may have caused you. Thank you for reporting the slow performance. Because service slow downs are difficult to troubleshoot I do appreciate your patience while we work on your issue. This slow down issue may resolve itself. Please let us know if you are experiencing slow performance issues today.

    I have check Jotform service status and no reported slow downs or outages

    https://status.jotform.com