Unable to see any of my forms when logged in

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    Patty 
    Asked on January 12, 2022 at 12:16 PM

    For some reason when i login, i am not seeing anything or if i do, its just what is assigned to me. I am the only user and ive never used anything to "assign"

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    parker
    Answered on January 12, 2022 at 02:28 PM

    Hello,

    It appears that you're posting from a guest account and if you login that you won't see any forms. Can you provide the account username, email or a link to a form on the account so we can look into the account that you're having issues with.

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    Patty_Vaughan
    Answered on January 12, 2022 at 03:02 PM

    Looks as though i have a login under patty@vaughans.net that i dont need. We use wcvenue@gmail.com as our account login. How do i get rid of the guest account?

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    parker
    Answered on January 12, 2022 at 04:04 PM

    Hello,

    I have deleted the guest user for you. Is everything working correctly when logged in the right account?

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    Patty_Vaughan
    Answered on January 12, 2022 at 04:05 PM

    i think so! Thank you

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    VincentJay
    Answered on January 12, 2022 at 04:13 PM

    Hi,

    It looks good on our end. You need to use the email address (wcven**@gmail.com) to open the account. If you forgot the password, you can reset it by following this guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password/