I just reupped my subscription and it's being credited to the wrong account

  • ParkerLovell
    Asked on January 12, 2022 at 1:51 PM
  • Carl Support Team Lead
    Replied on January 12, 2022 at 3:57 PM

    Hello ParkerLovell,

    Thank you for reaching out to Jotform support!

    I just reupped my subscription and it's being credited to the wrong account

    I have submitted your issue to our billing department. I will report back here when I hear back from them. Please do allow us some time to respond.

    Please let us know if you have any questions.


  • Carl Support Team Lead
    Replied on January 12, 2022 at 5:20 PM

    Hello ParkerLovell,

    Your refund has been issued.

    Please let us know if you have any questions.

  • Muthyam
    Replied on January 12, 2022 at 5:21 PM

    I want password
  • Mightor JotForm Support
    Replied on January 12, 2022 at 6:02 PM

    Hi Muthyam,

    I've moved your query to this thread to avoid confusion.

    Kind regards,