Paypal portion of my page does not display in Chrome.

  • steveclarke
    Asked on April 23, 2014 at 1:03 PM

    The paypal info (and submit button) and the Facebook like button do not appear when users view my page in Chrome.

    It works fine in IE 8 and FireFox.

     

    An Apple user has also reported this problem.  Can you help me troubleshoot?

     

    main page and click "Apply On-line."

    Jotform Thread 366266 Screenshot
  • Mike_T Jotform Support
    Replied on April 23, 2014 at 2:30 PM

    Thank you for contacting us.

    I was not able to reproduce the issue on a cloned version of your form, but something is wrong with the Embed code of your current form in Chrome.

    Can you please Expand a Submit button field to see if that makes any difference in Chrome?

    Paypal portion of my page does not display in Chrome Screenshot 20

    If this does not help, please let us know.

  • Azharul
    Replied on April 23, 2014 at 3:02 PM

    Hi steveclarke,

    I have reduced the top margin in .form-header-group and find that the problem has gone. Please see the screenshot below:

    Paypal portion of my page does not display in Chrome Screenshot 30

    After reducing the top margin i find the paypal info, submit button and facebook like button like the image below.

    Paypal portion of my page does not display in Chrome Screenshot 41

    Please go to the link below to know how to inject custom css.

    https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Hope you can resolve your problem now.

    We are always be with you to show the way to solve your problem.

    Thank You

  • steveclarke
    Replied on April 24, 2014 at 11:01 AM
    Thank you for your help. I am not sure what I need to change, but I am
    looking at it.
    which method should I use to imbed the form in my Concrete 5 site?

    [image: Inline image 1]
    ...