Duplicate user entries and slowness.

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    Jeremiah Smith 
    Asked on January 12, 2022 at 03:14 PM

    My name is Jeremiah Smith and I'm the IT specialist for MedHelp. There have been several complaints about slowness on the web page. Also, forms aren't updating properly because users are seeing duplicate entries. Can someone look into these issues?

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    parker
    Answered on January 12, 2022 at 05:28 PM

    Hello,

    Please provide which form it is that you're having issues with. Please also show examples of the duplicate entries you're seeing so we know what it is we're looking for.

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

    Is this form embedded or are they just using the Jotform link as well?