I need to update the username and email address for our account

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    Shelby_Dowdell
    Asked on January 12, 2022 at 03:37 PM
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    Laura_L
    Answered on January 12, 2022 at 04:10 PM

    Hi,

    Please see our guide below on how to update your email address:
    How-to-change-your-account-email-address

    To change your username, please provide us 3 username options in the order of your preference, and we will change your username to the first available one.

    Kindly note that spaces and special characters, except the underscore "_". are not allowed in usernames.

    Thank you!