Why am I "over quota" after paying for the Bronze annual package??

I just upgraded to the bronze annual package- WHY am i receiving an "over quota" message STILL?! How do we fix this? I need these forms to run my business.

Thank you!!

-Suzie

Hello Suzie,

We have cleared the form cache for your account.

Are you still seeing any messages when you open the form?

Looking forward to your response.

Thanks.