Can Jot Form send blind copies for email?

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    Asked on January 12, 2022 at 05:03 PM

    I was unable to find anyplace where we could send forms out to multiple patients at a time by email using blind copy. We are a HIPAA entity, so cannot show other patients emails.

    It also appears we can only load 10 email addresses at a time. We often need to send forms to larger numbers of patients at once. Do we need to batch those in groups of 10? Or if blind copy is not available, that would mean just one at a time anyway.


    Jenny Spencer

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    Answered on January 12, 2022 at 10:24 PM

    Unfortunately, it's not possible to hide the list of recipients on the email notifications; however, I will proceed opening a feature request for this feature, we cannot provide an ETA, but will keep you updated on this ticket.

    Regarding the number of recipients, I'm afraid 10 is the current limit and this limit cannot be overwritten, you will need to create a new email template if you want to send the email to more than 10 addresses.

    If you have any questions, let us know.