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    Not all the information from Authorize.net gets sent by email when the form is submitted

    Asked by omacworld on April 23, 2014 at 02:18 PM

    Hello, we are having issues with the authorize.net integration portion of our forms

    -the submittal form that comes through into my email every time someone signs up, does not carry through all of the information that was in the submission, even though they filled it out.

    -the "myproducts" portion itemized breakdown and price paid does not show up in that email either (although it does show up on the form submitted when I look at it directly from jotform)


    some of the items that I changed prices for sometimes come up as a completely different $amount when it goes live, than what I inputed into the form while editing
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    JotForm Support

    Answered by TitusN on April 23, 2014 at 04:11 PM

    The consecutive two questions will be responded to on separate threads, and you will get notifications on the responses.

    Have you tried deleting the email notification then adding a new one?

    If you do not mind, please share one of the emails you recieved with lacking information so that we can determine the cause.