Lost Fields

  • Profile Image
    sportygal87
    Asked on January 12, 2022 at 05:40 PM

    In checking my table for New Client Boarding Reservation form, I see that I have lost data for First Name and Last Name. When I view the submitted form these are blank also...any way I can retrieve that info...any way you can think how that may have happened?


    Thanks for your quick help!

    Screenshot
  • Profile Image
    Buzz
    Answered on January 13, 2022 at 02:35 AM

    Hello sportygal87,

    Thank you for reaching out to Jotform Support. I cloned your form to test the issue on my end; however, i wasn't able to replicate any issues. It wasn't possible to submit the form without filling out the required fields:

    1642058913_61dfd4a1670aa_Screen Shot 202

    Additionally, all the submissions were visible on the Tables feature:

    1642059283_61dfd613a4b25_Screen Shot 202

    To assist you better, could you please provide us more details regarding the issue you've mentioned and send us some screenshots so we can investigate the issue further. To learn how to send a screenshot to the support forum, please visit this guide.

    We're awaiting your reply and looking forward to assisting you further.