I would like to update username to Red Couch Counseling. I also need to reset my password.

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    Asked on January 12, 2022 at 05:50 PM
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    Answered on January 12, 2022 at 06:28 PM

    Hi there,

    Happy to help!

    We can certainly update your username: however, only alphanumeric characters are allowed, so we could not include the spaces between the words.

    We could see if RedCouchCounseling is available: to that end, could you kindly provide us with three other alternative usernames and we will change it to the first available.

    If you need to reset your password, please log out of your account, then navigate to www.jotform.com/login

    From here, click Forgot Password?:


    Then enter in your username or corresponding email address and click Send Reset Instructions:


    Please allow a little time for the reset email to appear in your email inbox.

    We look forward to your response!