Downgrade from Silver yearly to monthly

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    mgallaway06
    Asked on January 12, 2022 at 08:54 PM

    Can you help me to switch to monthly payment


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    Billy_G
    Answered on January 12, 2022 at 10:39 PM

    Hello,

    I hope you're doing well and thanks for reaching out.

    I see that you're currently on the Bronze monthly plan. Your payment for the annual Silver will be refunded within 5 - 7 business days.

    Should you wish to upgrade to Silver monthly, please do so in your Jotform account and contact us back so we can refund the payment you made for the Bronze monthly plan.

    Let us know if you need further assistance.

    Best regards,

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    mgallaway06
    Answered on January 17, 2022 at 09:45 PM

    Thank you.