Confirm Email Address Feature Suggestion

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    Asked on July 31, 2011 at 06:26 AM


    It would be great if there could be a "repeat" email field when users are asked to give their email in a form. Too many emails arrive mistyped and it makes it harder to get back to the person. 2 fields for email with a check that both entries match would be just great. A wish for next Christmas.

    Thanks for the great job!

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    Answered on July 31, 2011 at 07:48 AM

    Hi there,

    This is currently not available with Jotform at the moment. A workaround that I would suggest is to add another email address field like the one shown below:

    While the above form has NO capability of comparing if the entries on both fields are the same, it will bring into the person's consciousness that he or she has to enter the same email address on both fields, further raising the chances that the email address being entered into your form is correct.

    We hope you find this tip useful. Just the same, I'll include this in our to do list for further action.

    Please let us know if you have any other concerns. Thank you for using Jotform!


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    Answered on July 31, 2011 at 07:57 AM


    Just to add a few points to the discussion. There used to be similar requests for such a feature. However, our higher ups have dismissed the possibility of having one in this thread. A request ticket has been made and this feature will be taken for consideration.

    Upon reading your message's title I immediately thought of the same workaround as Allan has mentioned. It would definitely raise your chances of receiving correct emails. Also, in the event that the email addresses entered are not the same, there is a high probability that one is correct and the other isn't. Contacting them through two different addresses will more likely yield a positive result than just one email address.

    Just my two cents :)


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    Answered on December 02, 2011 at 12:43 PM

    Hi, another customer wants to implement the same thing for email confirmation.

    But maybe we can just extend the feature and not restrict it to email fields.

    Simply having a second input field check the value of a first field will be a nice addon to our Conditionals feature.

    At the moment, we have comparison to a Constant or a well-defined set like when you have an existing select/dropdown field, you are able to match something to the option selected.

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    Answered on December 27, 2011 at 01:54 PM

    I would also like to see this feature exspecially since I paid for two years of this. :)

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    Answered on January 26, 2012 at 06:30 AM

    Feature has been implemented...

    You should choose Confirmation =  Yes to use this feature.
    You can change Confirmation Message on Edit Fom Warnnigs

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    Answered on March 01, 2012 at 12:33 PM

    I posted code into Dreameaver, and it shows invalid markup. Can you help explain why? Or what I can do to get it to work correctly. It says it is marled invalid because it contains a duplicate attribute. Remove the duplicate attribute it code view.

    Below you will find the invalid code that is appearing


    <input type="text" id="input_7_confirm" class="form-textbox validate[Email_Confirm]" id="input_7_confirm" style="margin-top:8px;" size="30" />

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    Answered on March 01, 2012 at 04:15 PM


    Have you tried using Embed<> or iFrame codes to insert the form on the page you are working on? If not, please do, then let us know if you're still having issues.

    1.  Click Setup & Embed tab
    2.  Click Embed Form button
    3.  Choose iFrame or Embed<> option

    4.  Copy the codes provided in the succeeding screen

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    Answered on March 04, 2012 at 02:49 AM

    @emrew86 ' I dont see those options 'Confirmation' and 'Confirmation Hint Example' are they disabled ?

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    Answered on March 04, 2012 at 06:25 AM


    To enable this feature please do the following:

    1. Open your form in Jotform for edit,
    2. Click on the email field in your Form,
    3. Click on the 'Settings' icon then select 'Show Properties'

    In the Properties window choose 'Yes' in Confirmation to enable the Email Confirmation feature.


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    Answered on September 06, 2012 at 10:33 AM

    I don't have / see this both fields? What do I have to do? Thank you very much

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    Answered on September 06, 2012 at 01:01 PM

    Hi, you can locate the edit and properties settings in the top righthand corner of the field windows which appear after you click on the field that you have dragged and dropped or input into your formbuilder.


    I hope this helps but if you are still having trouble please let us know.

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    Answered on September 06, 2012 at 01:06 PM


    In addtion to my colleague Deygus, you need to have an email field type in your form in order to see these options, this can be found under our Quick Tools Menu 

    Also, I would encourage you to open a new thread in order to assist you better

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    Answered on September 06, 2012 at 04:12 PM

    Thank you very much for your fast and helpful response. Now it works :-)

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    Answered on September 06, 2012 at 04:14 PM


    You're welcome!