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MarengiAsked on January 13, 2022 at 9:51 AM
When a notification is received, some of the fields don't show what question or statement pertains to answer (using short text, dropdown and headers).
Page URL: https://form.jotform.com/220108727696057 -
Sheena JotForm SupportReplied on January 13, 2022 at 10:38 AM
Hi there,
This is most likely to occur if the email template has been modified previously.
Please delete the existing notification email and create a new one. The most recent fields will be included in the new notification email
Guide:
How-to-Delete-Notifications-Autoresponder
Setting-up-Email-Notifications
Kindly give it a try and let us know how it goes.
Warmest,
Sheena