Fields Not showing the question

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    Marengi
    Asked on January 13, 2022 at 09:51 AM

    When a notification is received, some of the fields don't show what question or statement pertains to answer (using short text, dropdown and headers).

  • Profile Image
    Sheena_M
    Answered on January 13, 2022 at 10:38 AM

    Hi there,

    This is most likely to occur if the email template has been modified previously.

    Please delete the existing notification email and create a new one. The most recent fields will be included in the new notification email

    Guide:

    How-to-Delete-Notifications-Autoresponder

    Setting-up-Email-Notifications

    Kindly give it a try and let us know how it goes.

    Warmest,

    Sheena