Take Photo widget doesn't keep previous photo submissions when editing a submission

  • Profile Image
    tomlee41
    Asked on April 24, 2014 at 03:55 AM

    Hi there,

     

    I am having a problem with the take photo widget. I enter the data into my form and take a photo but when editing the submission It requires me to take a new photo.

    I need to be able to edit the submission without having to take a new photo as this is a form for employment which needs to be edited after the applicant has taken a photo. 

    How can I fix this issue? Unfortunately I cannot upload a url or screenshot as this form is private

    Thanks in advance

  • Profile Image
    jonathan
    Answered on April 24, 2014 at 08:25 AM

    Hi,

    I checked your lone form(Staff database) under your account, but it seems you have deleted the Photo widget on the form already?

    Will you be able to restore the version with the Photo widget so we can do some test?

    If we can reproduce the issue, we will be able to submit a ticket to our higher team support so that they can check and fix the problem.

    Thanks.

  • Profile Image
    jonathan
    Answered on April 24, 2014 at 12:36 PM

    Addition:

    Please use this guide if you need to restore your form to a previous save version

    -Introducing-Form-Revisions-Never-Lose-Your-Work-Again-

    Thanks.