What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Making Room in our account

    Asked by poehlek on April 24, 2014 at 08:46 AM

    Hi!

    I just got word that we are out of space and so our forms have been de-activated.  We have forms we no longer use that we would like to delete.  Will that free up space enough to activate our forms again?

     

    Thank you,

    Kristie Poehler

    Activate and
  • Profile Image
    JotForm Support

    Answered by NeilVicente on April 24, 2014 at 10:00 AM

    Kristie,

    Actually, your account is still active, and is far away from the 100 (regular) submission limit for free accounts. It is likely that the notice is for another account. At which email address did you receive this notice?

    As for your question, deleting forms will not free up space. The limit refers to the number of submissions you have accrued for the month. Deleting submissions will not decrease the count in any way.