yearly subscriptions

  • Profile Image
    KentWA
    Asked on January 13, 2022 at 07:51 PM

    Good Afternoon,

    my question is regarding the subscription payment. Jotforms ad shows that if you pay the year in full our subscription should only be $114.00 billing $9.50 monthly.

    upon renewal, I'm actually paying 234.00 which totals 19. 50 monthly. How are we able to obtain this promotion as we didn't receive it last year either.

  • Profile Image
    Sam_G
    Answered on January 14, 2022 at 03:00 AM

    Hello KentWA,

    We would need to downgrade your account back to free then you can upgrade to Bronze to be able to get the 50% discount.

    Let us know if you want to proceed.