Data usage limit

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    Asked on January 13, 2022 at 11:26 PM

    I have gone through and downloaded and deleted all the submissions on my account, and yet it is still showing as the usage is being taken up. I have checked my trash can, which states there is nothing in there. Can you advise how to rectify this issue?

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    Answered on January 14, 2022 at 05:08 AM

    Hi there,

    Hope all is well.

    I checked your account and it shows that the limits are all good. Please log out from your account and log back in. Then check if you are still getting the limit error.

    Let us know if you need further assistance.

    All the best!