iFrame embedded form cut off at bottom

  • graphicbeast16
    Asked on January 13, 2022 at 11:44 PM

    My form is being cut off at the bottom on my site.

    I've looked through these threads:

    https://www.jotform.com/answers/689123-jotform-is-cut-off-on-my-website-it-only-shows-the-top-portion-of-the-form

    https://www.jotform.com/answers/689331-iframe-embedded-form-gets-cut-off-when-form-element-is-floated

    I've done extensive tests on my end and I can't seem to find a problem there. I don't have a float in my code on jotform and the only float property I have on the actual site code does not affect it. I also really do not want a scrollbar on the site. If you could help me find a solution that would be excellent. Thank you.

    Jotform Thread 3667689 Screenshot
  • graphicbeast16
    Replied on January 13, 2022 at 11:46 PM

    It also seems to be happening off and on, as when I visit the site at different times without making changes it is working at one point but then later it isn't.

  • Kenneth JotForm Support
    Replied on January 14, 2022 at 5:59 AM

    Thank you for reaching support,

    After customizing the form, here is how it looks:
    1642157345 61e155219fc8c SCHIG Services Screenshot 10

    If that is acceptable, kindly use this code to embed to your website:

    <iframe

       id="JotFormIFrame-212365444327050"

       title="SCHIG Inspection Request"

       onDISABLEDload="window.parent.scrollTo(0,0)"

       allowtransparency="true"

       allowfullscreen="true"

       allow="geolocation; microphone; camera"

          src="https://form.jotform.com/212365444327050"

       frameborder="0"

       style="

       min-width: 100%;

       height: 2000px;

       max-height: 2000px;

       border:none;"

       scrolling="no"

      >

      </iframe>

    I hope that helps.

    Best.

  • graphicbeast16
    Replied on January 14, 2022 at 2:27 PM

    Unfortunately 2000px isn't even long enough for my whole form, and I would prefer to use the javascript that comes with the iFrame embed code to make it resize depending on the size of my content. Unfortunately, it seems to work about 50% of the time. Even if I am just changing my selection of the first dropdown, I'll select one and it doesn't work, then I'll select a different option and it does. It is also not unique to one selection either as making the same selection multiple times at different times ends with different results at a random occurrence.

  • Parker JotForm Support
    Replied on January 14, 2022 at 5:50 PM

    Hello,

    I was unable to replicate any issues with this as no matter what I chose I saw the submit button and nothing looked cut off, is this browser specific?