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  • Profile Image

    Does my form has an expiration date?

    Asked by Maria Laso  on April 24, 2014 at 11:55 AM

    I recieved an email from my students telling me that the form is not longer available. Tried to fill in the answers of my own form and this is the message I recieved:

    Form over quota
    This form has passed it's allocated quota 
    and cannot be used at the moment. 

    Try contacting the owner of this form.

     

     When I created this form I wasn't logged in, neither have signed in, I don't know if that's the cause of it's unavailability. I would really much like to have this problem solved if possible, since I'm using this form to gather important information regarding the onlince class I teach.

    Thank you in advance.

    Page URL:
    http://form.jotform.co/form/41103767120847

    Screenshot
    expiration date email problem style size
  • Profile Image
    JotForm Support

    Answered by BrianPaulo on April 24, 2014 at 12:23 PM

    Hello Maria,

    I've check your account and it semed to be active with 21 submissions so far. I tried to open your form and I was able to pull it up.

    Can you please try again and see if your are still getting that error? Also, if it's the same thing, kindly provide us other details such as, the way you embed your form, browser you are using etc.

    Thank you!

    Bryan