Not saving changes to the form

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    Kimberly Dickerson
    Asked on January 14, 2022 at 07:59 AM

    I have tried this but it is not working. I can get to the text and make changes but nothing happens to my original form.



    This is a re-post of a comment on How to Edit Your Online Forms

  • Profile Image
    Gilbert_P
    Answered on January 14, 2022 at 08:23 AM

    Hello,

    Thank you for reaching out to us.

    I have cleared your form cache as an initial measure to resolve the issue. Please try editing your form again and check if the changes will be saved.

    If the issue is still persisting, try setting your Form Status to Disabled then set it back to Enabled it to see if that would fix the issue.

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    Let us know if you have further questions or concerns.

    Regards,