PDF attachment limit on Free Plan

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    gags.kainth
    Asked on January 14, 2022 at 10:24 AM
    Also, I can't see my attached signature because it exceeds 5mb limit. Is this because I'm using the free version?
  • Profile Image
    Sheena
    Answered on January 14, 2022 at 10:31 AM

    Hi again,

    The import size limit is the same regardless of the plan. However, you still can get the attachment files.

    Here's how:

    1. Go to your form inbox

    1586933194inbox.png

    2. Then go down on the page and you can find uploaded file, you can download the file from there.

    I hope this helps. Let us know if you have any questions or if you need further assistance.