My account is suspended!

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    Princess Johnson
    Asked on January 14, 2022 at 10:51 AM
    My account is also suspended! I have a corporate email and I used YOUR Stripe integration! I've done nothing wrong! I need to get back into my account!
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    Mianala
    Answered on January 14, 2022 at 10:58 AM

    Your account has been suspended because your form collects sensitive personal information from users that violate our terms of use.

    Phishing. You agree that Company may terminate your Jotform Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    You may want to read our terms here: https://www.jotform.com/terms/


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    Regards.