I'm blocked from using a form

  • alexlaws
    Asked on January 14, 2022 at 11:32 AM
  • Ahmed_S
    Replied on January 14, 2022 at 2:17 PM

    Hello Alexander,

    Thank you for contacting Jotform Support.

    We apologize for this inconvenience, this form and its owner account was suspended by our system, I've escalated this issue to our responsible team who will review the account and the form to check the trigger for this suspension, we will get back to you shortly once we have an update.

    Thank you for your patience.

  • Ahmed_S
    Replied on January 15, 2022 at 8:13 AM

    Hello Alexander,

    Our responsible team has reactivated the form and its owner account, we sincerely apologize for this interruption.

    Please let us know if you need further assistance, we are happy to help.