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Sam DunlapAsked on January 14, 2022 at 1:10 PM
Hello,
We use an Upload Form from Jotform to receive forms from clients. Currently we are a facing an issue in which I receive an error message whenever I attempt to open an uploaded form. I am aware that this may be a problem with the file size. I'm seeking a solution. Thanks!
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Mightor JotForm SupportReplied on January 14, 2022 at 4:43 PM
Hi,
Thank you for reaching out.
Please log-in to your account and open the form again. If that works and if you are the creator of the form, please go to your account settings and untick the below:
If that doesn't work, please provide the URL of the form so we can further check.
Kind regards,