Error with Upload Form

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    Sam Dunlap 
    Asked on January 14, 2022 at 01:10 PM

    Hello,

    We use an Upload Form from Jotform to receive forms from clients. Currently we are a facing an issue in which I receive an error message whenever I attempt to open an uploaded form. I am aware that this may be a problem with the file size. I'm seeking a solution. Thanks!

    Screenshot
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    Mightor_M
    Answered on January 14, 2022 at 04:43 PM

    Hi,

    Thank you for reaching out.

    Please log-in to your account and open the form again. If that works and if you are the creator of the form, please go to your account settings and untick the below:

    1642196362_61e1ed8acebcd_log.png

    If that doesn't work, please provide the URL of the form so we can further check.

    Kind regards,