- rickster2010Asked on April 24, 2014 at 02:33 PM
Hello when i click in my form submit i dont recieve a email,
do you know what the problem can be.
- JotForm SupportBrianPauloAnswered on April 24, 2014 at 02:54 PM
I've checked your settings and your 2 email notifications seemed to be setup correctly. I also checked your email address and it's not on bounce list:
Result: firstname.lastname@example.org is NOT in the bounce list
I checked mail logs and everything's seemed to be working okay.
Current Server: /var/log/jotform/amazonSES.log:[24/Apr/2014:14:26:09 -0400] 40993427733361 AmazonSES Sent email to email@example.com - MessageID:0000014594fcd78a-2f7a15a6-e65a-442c-9b8e-30ed00388f1d-000000 - RequestId:e81ccf70-cbdd-11e3-8c0b-4935c14bbe28
Kindly check your Junk/Spam folder as well.