What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I've checked your settings and your 2 email notifications seemed to be setup correctly. I also checked your email address and it's not on bounce list:
Result: email@example.com is NOT in the bounce list
I checked mail logs and everything's seemed to be working okay.
Current Server: /var/log/jotform/amazonSES.log:[24/Apr/2014:14:26:09 -0400] 40993427733361 AmazonSES Sent email to firstname.lastname@example.org - MessageID:0000014594fcd78a-2f7a15a6-e65a-442c-9b8e-30ed00388f1d-000000 - RequestId:e81ccf70-cbdd-11e3-8c0b-4935c14bbe28
Kindly check your Junk/Spam folder as well.