What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my emails with y our forms attached rejected by so many email servers...aol....yahoo...hotmail have all rejected them

    Asked by KeithFaber on April 24, 2014 at 02:47 PM

    How can I resolve this so I can actually use your form on my website and emails.  Below is the response I got to almost every email I sent out to my club members.


    Delivery to the following recipient failed permanently:


    Technical details of permanent failure:

    Google tried to deliver your message, but it was rejected by the server for the recipient domain aol.com by mailin-01.mx.aol.com. [].

  • Profile Image

    Answered by EliezerN on April 24, 2014 at 04:32 PM

    Could you please let us know if the issue is happening when trying to share/send your form from the Email option in the Embed form wizard? 

    I tested this function and it is sending the emails along with the form URL to Yahoo and Hotmail users .

    Or are you embedding the code of your form in email an email and send it from your email account? If this is the case, then please let me inform you that our forms are not intended to work in this way.

    Many email providers will not suppport HTML forms embedded on emails.

    However, please correct me if I have misunderstood your message.