- bleonard8Asked on April 24, 2014 at 03:20 PM
We use JotForns for client questionnaires, some running many pages. When we get a response and save it as a PDF, it only gives us the questions that were answered. We need to have ALL of the questions because we usually have to go back and get them to give us more information. Without the questions, it is hard to see what they failed to answer.
Thanks for your help, Bob
- bleonard8Answered on April 24, 2014 at 09:38 PM
Thank you for your reply, but I may not have been clear on my question. I know how to print a pfd of the form. I also know how to print submissions, but then I only get the questions that have responses.
What I want are the client's responses as a part of the entire questionnaire, including the questions not answered. I want a pdf to get a printout of the entire questionnaire. Where the client neglected to tell us something, we could later fill it in when we find the answer or simply call the client and request him or her to get us the missing data.
- CesarAnswered on April 25, 2014 at 12:35 AM
Please make sure to disable the Auto Hide Empty Fields option on the Submissions Page, like so:
Do let us know if the issue persists. Thank you.
- bleonard8Answered on April 25, 2014 at 02:31 PM
This is exacly what I wanted, thank you. Is it possible to make this the default setting, or does it need to be changed for each submission?
- JotForm SupportMike_TAnswered on April 25, 2014 at 03:14 PM
The option is being enabled/disabled on a per form basis, so you can uncheck it once and it will save the settings for that particular form.