WHEN my customer clicks on submit, i want the data sent to me and at the same time...

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    Asked on July 31, 2011 at 10:18 PM

    have the customer redirected to paypal?  How do i do that?

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    Answered on July 31, 2011 at 11:07 PM

    Hi slandow,

    First of all, thank you for using JotForm.

    Once your clients have submitted the form with JotForm's PayPal Integration, they will automatically be redirected to PayPal's site or any Payment Gateways supported by JotForm (e.g. PayPal Payments Pro, Authorize.net, Google Checkout , 2CheckOut, ClickBank, WorldPay, and OneBip )

    I've attached some illustrations below for you to create your own PayPal form. Hope this helps.

    To create a new PayPal form, open the “Payment Tools” toolbox on the left side and drag “PayPal” icon into your form. You will see two options on the Payment Tools. “PayPal” option allows you to create PayPal forms for PayPal Standard. If you have a  “Payment Payment Pro”, you can use the second option to get users to enter credit card details right on your page.  

    Payment Wizard: Account Information 

    When you add the PayPal field to your form Payment Wizard will launch automatically. You will be asked to enter your PayPal account information. 
    Payment Account:  Enter your PayPal account email address 
    Need Payer Address:  If you will be shipping a product to the user or need address for some other purpose, select Yes.  
    Currency:  Select the currency in which your products will be priced in. 


    Payment Wizard: Payment Options  

    To understand what types of payment forms you can create with JotForm, see  Payment Form Types  page. 

    A  product  can be anything that requires  one time payment . Example products might be shipped goods, digital goods, event registrations. 

    A  subscription  on the other hand will get users to pay you a  recurring payments . Once signed-up user’s PayPal account will send you payment periodically. You can get these payments weekly, monthly or yearly.  

    A  donation  is also a  one time payment  just like a product, but users can  set their own price .  


    Payment Wizard: Products  

    Enter your product prices and options. Each product must have a name and price. You can also have an image for your product.  

    Click on “Add New Options to add additional choices for users to select. For example, if you are selling a t-shirt, you can ask users to select quantity, t-shirt size and color.  


    Payment Wizard: Thank you 

    Once you complete all steps on the payment wizard, you will see a final confirmation page. 


    Form Builder Options: 

    Here is how our finalized looks like: 


    You can edit label of your question by clicking on “My Products” or click on the toolbar buttons to configure your question. You can also click on the wizard icon on your question to re-launch your wizard and update your product details.  

    It takes only couple of minutes to create a PayPal Form with JotForm. It is also highly flexible. You can create multiple product forms with many options to choose. You can also have a notification email whenever a customer had made an order through your form, this is done with notification emails. But be reminded that whenever a customer had submitted your form, it will remain as "Pending", unless the purchase is completed. 
      We keep submission data on all forms which have payment integration as "Pending" until we get a valid response from the payment gateway.

    If you have any questions about Paypal forms please feel free to contact JotForm support and we would be happy to help you.



    Albert | JotForm Support 

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    Answered on July 31, 2011 at 11:25 PM
    Yes – I have all that already done – and it works but when the customer clicks on submit, I want the info they have filled in to be emailed to me at the same time they are redirected to Paypal. How do I do that?

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    Answered on July 31, 2011 at 11:37 PM


    Your clients will automatically be redirected to PayPal's site to complete the purchase/payment. After the payment, PayPal sends verification to JotForm, and a notification email will then be sent to you. If the payment is not completed, JotForm will keep those submissions as "Pending". This can be seen on the upper part of your Submissions page. You can complete a pending submission if you received the payment by check or some other way. Or if you would like to still process the submission without the payment.

    To know more about Pending Submissions, you can follow this thread http://www.jotform.com/answers/12877-What-exactly-Pending-submissions-is-Does-it-mean-the-payment-is-not-valid-AND-if-I-complete-manually-a-submission-what-does-it-do-precisely

    Hope this helps. If you do have further issues and concerns, please feel free to contact us.


    Albert | JotForm Support