I am not receiving submission emails.
-
edunaijaAsked on April 25, 2014 at 06:40 AM
it does not send the message of the form to my email.please help.
I am using word press
This is a re-post of a comment on Embed Form Plugin for Wordpress
-
AshwinAnswered on April 25, 2014 at 08:28 AMJotform Support
Hello edunaija,
Upon checking your form, I found that you have not selected "Sender Email" yet. That could be the reason why you are not receiving your submission emails. Please check the screenshot below:
You should select/add the "Sender E-mail" in your notification as this is required for your notification alert to work normally.
You can select "noreply@jotform.com", "noreply@formresponse.com" or you can also setup a custom "Sender E-mail" option. This guide should help you:
https://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address
Hope this helps.
Do get back to us if you have any questions.
Thank you!
-
edunaijaAnswered on April 25, 2014 at 02:01 PMthanks alot it is working now,am very greatful
...