What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I change my plan from premium back to starter?

    Asked by Helene Linden/Team Gnarly  on April 25, 2014 at 07:10 AM
  • Profile Image
    JotForm Designer

    Answered by egeg on April 25, 2014 at 08:05 AM

    Hi there,

    You can switch plans by going to My account > Blling and clicking on the free plan. Like so:

    How-to image

    Please let us know if you need further help, including what we can do better for you.