What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I got a 30 cent charge

    Asked by Diamondeyez on April 25, 2014 at 08:28 AM

    Hello, I was charged 30 cents for someone submitting a form internationally? How do I avoid this fee? I can not control who fills out my contact forms and I think it is unfair for me to pay additional for that charge

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    JotForm Support

    Answered by Welvin on April 25, 2014 at 09:40 AM


    I checked your forms, but I couldn't find any that is integrated to our Payment gateways. However, like Paypal, the seller pays the fees if the payment was made for good or services. This is maybe the scenario when someone submits to your form outside your location. Let us know the form so we can check it for you.