I got a 30 cent charge

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    Diamondeyez
    Asked on April 25, 2014 at 08:28 AM

    Hello, I was charged 30 cents for someone submitting a form internationally? How do I avoid this fee? I can not control who fills out my contact forms and I think it is unfair for me to pay additional for that charge

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    Welvin
    Answered on April 25, 2014 at 09:40 AM

    Hi,

    I checked your forms, but I couldn't find any that is integrated to our Payment gateways. However, like Paypal, the seller pays the fees if the payment was made for good or services. This is maybe the scenario when someone submits to your form outside your location. Let us know the form so we can check it for you. 

    Thanks