How do I reset my email information to login?

  • Profile Image
    KelseyW
    Asked on April 25, 2014 at 12:52 PM

    Hi there! 

     

    I have forgotten my login information (username/password) and when I went to email reset, I realized my email information had been entered incorrectly so I cannot access the email reset information. 

     

    My email is currently set as: kelsey@eventsbatmosphere.com but my actual email is kelsey@eventsbyatmosphere. (the by was entered incorrectly).

    Is there a way to send my login information to this email address please so I can login? 

     

    Thank you! 

  • Profile Image
    Welvin
    Answered on April 25, 2014 at 02:33 PM

    Hi,

    You are currently logged into your account: KelseyW. You can access your My Account - Profle page so to change your account email address.

    http://www.jotform.com/myaccount/profile

    Please get back to us if it happen that you are now logged off from the website so we can assist further.

    Thanks