What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I reset my email information to login?

    Asked by KelseyW on April 25, 2014 at 12:52 PM

    Hi there! 

     

    I have forgotten my login information (username/password) and when I went to email reset, I realized my email information had been entered incorrectly so I cannot access the email reset information. 

     

    My email is currently set as: kelsey@eventsbatmosphere.com but my actual email is kelsey@eventsbyatmosphere. (the by was entered incorrectly).

    Is there a way to send my login information to this email address please so I can login? 

     

    Thank you! 

    email and
  • Profile Image
    JotForm Support

    Answered by Welvin on April 25, 2014 at 02:33 PM

    Hi,

    You are currently logged into your account: KelseyW. You can access your My Account - Profle page so to change your account email address.

    http://www.jotform.com/myaccount/profile

    Please get back to us if it happen that you are now logged off from the website so we can assist further.

    Thanks