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    my forms

    Asked by hoytanda on April 25, 2014 at 01:06 PM

    I am trying to access my forms but when I click my forms nothing is coming up.  Are you guys experiencing problems?

    My Forms
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    JotForm Support Manager

    Answered by Jeanette on April 25, 2014 at 02:11 PM

    The problem has been fixed now. We apologize for the inconvenience.

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    JotForm Founder

    Answered by aytekin on April 25, 2014 at 02:27 PM

    I am very sorry for Jeanette's response. She shouldn't have told you that the problem is solved without confirming it. She is referring to another problem.

    I do not see a change in your account. There are still no forms. Can you provide URL for one (or more) of your forms? Were the forms shared to you by someone else? 

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    JotForm Founder

    Answered by aytekin on April 25, 2014 at 02:30 PM

    OK, found your forms on another account: hoytanda2.

    Please log into that account. 

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    Answered by hoytanda on April 25, 2014 at 02:31 PM
    All my forms still seem to be missing.

    Date: Fri, 25 Apr 2014 14:11:14 -0400
    To: thoy186@hotmail.com
    Subject: Re: my forms
    ...
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    JotForm Founder

    Answered by aytekin on April 25, 2014 at 02:32 PM

    You are still logged into hoytanda. You must logout and log back in as hoytanda2. 

    Answered by hoytanda on April 25, 2014

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    Answered by hoytanda on April 25, 2014 at 02:51 PM
    I just created the second account a little bit ago and luckily my friend for some reason had my forms were showing up on his. We are thinking maybe he had me as a sub-user under his account or something. I would rather have them under my original account hoytanda instead of hoytanda2 but I am just glad I still can get them.

    Date: Fri, 25 Apr 2014 14:32:15 -0400
    To: thoy186@hotmail.com
    Subject: Re: my forms
    ...
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    JotForm Support Manager

    Answered by Jeanette on April 25, 2014 at 03:35 PM

    Yes, very sorry for quickly answering without really checking.

    On regards to your inquiry please have user less1die to share the forms with your account hoytanda, rather than hoytanda2