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hoytandaAsked on April 25, 2014 at 1:06 PM
I am trying to access my forms but when I click my forms nothing is coming up. Are you guys experiencing problems?
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Jeanette JotForm SupportReplied on April 25, 2014 at 2:11 PM
The problem has been fixed now. We apologize for the inconvenience.
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Aytekin JotForm FounderReplied on April 25, 2014 at 2:27 PM
I am very sorry for Jeanette's response. She shouldn't have told you that the problem is solved without confirming it. She is referring to another problem.
I do not see a change in your account. There are still no forms. Can you provide URL for one (or more) of your forms? Were the forms shared to you by someone else?
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Aytekin JotForm FounderReplied on April 25, 2014 at 2:30 PM
OK, found your forms on another account: hoytanda2.
Please log into that account.
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hoytandaReplied on April 25, 2014 at 2:31 PMAll my forms still seem to be missing.
Date: Fri, 25 Apr 2014 14:11:14 -0400
To: thoy186@hotmail.com
Subject: Re: my forms
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Aytekin JotForm FounderReplied on April 25, 2014 at 2:32 PM
You are still logged into hoytanda. You must logout and log back in as hoytanda2.
Answered by hoytanda on April 25, 2014
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hoytandaReplied on April 25, 2014 at 2:51 PMI just created the second account a little bit ago and luckily my friend for some reason had my forms were showing up on his. We are thinking maybe he had me as a sub-user under his account or something. I would rather have them under my original account hoytanda instead of hoytanda2 but I am just glad I still can get them.
Date: Fri, 25 Apr 2014 14:32:15 -0400
To: thoy186@hotmail.com
Subject: Re: my forms
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Jeanette JotForm SupportReplied on April 25, 2014 at 3:35 PM
Yes, very sorry for quickly answering without really checking.
On regards to your inquiry please have user less1die to share the forms with your account hoytanda, rather than hoytanda2