I have an account already set up but my Password is invalid

  • Debra Box
    Asked on January 17, 2022 at 11:31 PM

    I keep looking through my email to look for a response to reset my Password. I have also looked at my Junk file but have not received any info as to how to reset my Password


    I will keep looking for a response.


    thank you


    Debra Box

  • Mike_G JotForm Support
    Replied on January 18, 2022 at 4:51 AM

    We would like to apologize for any inconvenience. I have checked the email address you are contacting us from on my end and I have not found any Jotform account associated with it.

    We will be glad to help you with your concern. May we just ask that you share with us any or all of the following information that will help us find your account, please?

    • Your account username.
    • The link to any form that is under your account.
    • Other email addresses could be linked to your account.

    We will wait for your response.