Approval Flow and Form Warning are reset upon transferred form

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    eddycntest
    Asked on January 18, 2022 at 12:58 AM
    but the Jotform app and approval flows I created based on this form seem to be gone as well as most of the form warnings that we had translated to Chinese Traditional have been reset?
    => Can you fix this? If not you should warn people about this in the future?
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    Jessica
    Answered on January 18, 2022 at 01:01 AM

    Hello,

    Upon investigating the following form: 220151219116038, I was still able to find the Approval Flow and warnings translated in Chinese (but only one sentence). Are these perhaps what you are referring to or are you referring there are more?

    1642485644_61e6578c80eea_

    1642485679_61e657af55556_

    We will need confirmation so that we can further assist you.

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    eddycntest
    Answered on January 18, 2022 at 04:03 AM

    Hi Jessica,

    Thanks a lot, approval flow is back now.

    The form warnings were all translated but don't worry I can copy them back quickly. We backup everything because these past years we've seen several discrepancies and issues when Chinese and English Jotform users collaborate.
    => Probably not a common case but do you have any closed or ongoing tickets or feedback about using JF in bilingual companies maybe? Is it something you are aware of, is it being looked at?

    My team of Taiwanese locals translated all your form warnings so I'd be happy to help you guys by sharing that and we could also help translate other options, for example things like [Please select] inside a dropdown list? Or many options for newer features like your app builder that still appear to be in English only? I believe in JF as a quality app-builder but there are a few things that are not in line with our local customs and culture thus make it hard for me to present JF as a serious platform. Anyway, I'd be happy to address that with and for you.

    PS: My paid JF bronze account is at eadriaenssens@gmail.com in case you need that. One of your coworkers just informed me that my subscription can't be transferred so I'll have to find another way to get it connected to MagiSol. https://www.jotform.com/answers/3673297-transfer-subscription

    Thanks and have a wonderful day,
    Eddy