What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to Prevent Spam?

    Asked by Stripes&Lines on August 01, 2011 at 10:21 AM

    Is there any ways to prevent spamming? Or if there is a way to track the IP address of people who uses the forms?

    I've received spamming.. Hope to hear from you soon!

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    JotForm Support

    Answered by NeilVicente on August 01, 2011 at 04:53 PM

    Hi,

    There are two known ways on how to prevent your forms from being spammed. First is by using a captcha field in your form to deter bots from automatically submitting your form, and to make it harder for a human spammer to do his job.

     

    The other method is by configuring your form to accept only unique submissions, that is, one submission per person or IP address.

    To learn more about that, click the link below:

    Unique Submission in Forms

    To find out the IP Addresses of people who submitted your form, go to My Forms, click on the specific form then click the submissions button.

    In your submissions page, click the settings icon then check the IP option to have it displayed.

     

    If you have other queries or concerns, please let us know. Thank you!


    Neil