What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File Download link not working

    Asked by usmicroscrew on April 26, 2014 at 03:50 AM
    One more question involving that form - I put links to the PDF and STEP files, STEP being a file that needs to be downloaded (3d file). When someone clicks that link it loads the text version of the file instead of initiating a download, how can I fix this?
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    JotForm Support

    Answered by NeilVicente on April 26, 2014 at 06:20 AM

    The file is being displayed as text because it is lacking the appropriate content-type headers.

    Unfortunately, this is out of Jotform's control. Since the file is hosted on your server, so you should contact your host's support for further help.

    Sorry about that. Let us know if there's anything else we can help you with.