File Download link not working

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    Asked on April 26, 2014 at 03:50 AM
    One more question involving that form - I put links to the PDF and STEP files, STEP being a file that needs to be downloaded (3d file). When someone clicks that link it loads the text version of the file instead of initiating a download, how can I fix this?
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    Answered on April 26, 2014 at 06:20 AM

    The file is being displayed as text because it is lacking the appropriate content-type headers.

    Unfortunately, this is out of Jotform's control. Since the file is hosted on your server, so you should contact your host's support for further help.

    Sorry about that. Let us know if there's anything else we can help you with.