How can I sent the customer a copy of not only the questions they answer, but also the TEXT and titles of the form as well?

  • kalimana
    Asked on April 27, 2014 at 10:03 PM

    The PDF in the submissions area only shows the questions & answers to questions. I need a complete PDF that shows the entire form, including titles, text and questions/answers... how can I get this without having to copy all the text & create my own every time?

  • Ashwin JotForm Support
    Replied on April 28, 2014 at 2:12 AM

    Hello kalimana,

    The submission pdf through the tag {pdf-link} is generated automatically. The value of "Text" field is not part of the submission pdf and it is currently not possible to customize the pdf output in any way. 

    You can create your own auto-responder template where you can add all the required texts which you want to send to your customer. Here are the steps to achieve your requirement:

    1. Load your form in editor.

    2. Click on "Setup & Embed" and then click on "Email alerts"

    How can I sent the customer a copy of not only the questions they answer, but also the TEXT and titles of the form as well? Image 1 Screenshot 40

    3. Click on one of the Notifocation/auto-responder to open the compose email window:

    How can I sent the customer a copy of not only the questions they answer, but also the TEXT and titles of the form as well? Image 2 Screenshot 51

    4. In the compose email window, add a row to display the value of your "Text" field.

    How can I sent the customer a copy of not only the questions they answer, but also the TEXT and titles of the form as well? Image 3 Screenshot 62

    When the autoresponder email is sent, it will display all the content which you have added. You will not have to do this every time but just once. Yes it will not create an equivalent PDF but it is very close to your requirement.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!