What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hello, when i am opening submissions, I am not able to see them. It stays gray. What can i do about that.

    Asked by MadelonNoeverman on April 28, 2014 at 07:00 AM

    when i am opening

    Jotform - Easiest Form Builder
    #signUpFieldset{ position: relative; }
    .sale-banner { background: url(/images/sale-button.png) 0 0 no-repeat; width: 150px; height: 42px; border: none; left: 1px; top: 0px; } .sale-banner:hover { background-position: 0 -49px; } #nav-signup-li { background-color: transparent; } .sale-banner a{ height: 20px; } #new-nav .saleBtn2014 { background: url('http://max.jotform.com/images/2014-sale-button-last2.jpg'); padding: 7px 0 8px; width: 77px; background-repeat: no-repeat; text-shadow: 0 2px 1px rgba(164,19,0,0.5), 0 0 10px rgb(255,172,41); color:#fff; text-align: center; -webkit-border-radius: 0 0 4px 0; -moz-border-radius: 0 0 4px 0; border-radius: 0 0 4px 0; } .saleBtn2014 span { font-size: 10px; line-height: 11px; display:block; font-weight: normal; color: rgb(255,228,186); letter-spacing: 1px; text-align: center; } .saleBtn2014 span + span { font-size: 15px; line-height: 15px; font-weight: bold; color: #fff; letter-spacing: 0.3px; } #new-nav li:hover>.saleBtn2014 span { color: rgb(255,228,186); } My Forms Form Templates Plugins Support Pricing My Forms Form Templates FAQ User Guide Forum Pricing
    Submissions

    Print
    Get PDF
    Reply
    Forward
    Incomplete Payments

    Edit
    Delete
    Cancel Edit
    Themes
    Working...

    submissions, Can i not see those. It stays gray. What can i do about that.

    Page URL:
    http://www.jotform.com/submissions/40785348500354

    Submissions hello Form Builder My Forms online forms creating online forms
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 28, 2014 at 09:11 AM

    Hello MadelonNoeverman,

    I'm sorry for the trouble caused to you.

    I did try to view your submission list and I am unable to replicate the problem you are having. It seems to be a browser related issue. Clearing your browser cache should solve your problem. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do try to access your submission page after clearing the browser cache and get back to us if the issue persists.

    Thank you!