Can I move a survey from one account to another?

  • SkillsOntario
    Asked on January 20, 2022 at 9:33 AM

    Hi there,

    Can I upload a form and survey submissions from one account log-in to a new log-in?




  • Christy JotForm Support
    Replied on January 20, 2022 at 9:45 AM

    Hi,

    Good day! I hope that you are safe and well. I understand you have an inquiry regarding how to transfer or move your form and survey from one account to another. Allow me to help.

    It is actually very easy to do. There are 2 easy ways for you to learn how to move or transfer your forms and data.

    Option #1: Let Us Do It for You

    1. Log in to your Jotform account.
    2. Open a new ticket and create a request to move your forms.
    3. List the URL of the forms you’d like move.
    4. Provide the username or email address of the account to where you want your forms and data transferred.
    5. Once this is completed, we will then respond to you to confirm it.

    Option #2: Transfer Form Ownership as a Sub-Account User

    1. Make sure your second account is set up as a sub-account or vice versa.
    2. Log into your first account with the forms you want to move.
    3. Next, go to the My Forms page.
    4. Select and drag the forms you need transferred, then drop them to the folder under the Shared with Me section.

    my forms move to share with me Screenshot 10

    5.You will receive a warning message asking if you wish to proceed with transferring ownership of your form. Click the Confirm button to proceed.

    To learn more, I would like to share this helpful article for your reference:

    How to Transfer or Share Forms and Data with Another Account

    I hope this information has been helpful. Please feel free to let us know should you have other concerns. 

    Have a blessed day!

    Regards,

    Kryzz


  • Jovanne JotForm Support
    Replied on January 20, 2022 at 10:19 AM

    Hi @SkillsOntario,

    We can also move the form for you. Please provide with us the form URL and the username of the destination account.

    GUIDE: https://www.jotform.com/help/401-where-to-find-my-form-url/

    We look forward to your response.