How do I close my account?

  • Profile Image
    rcobb732
    Asked on April 28, 2014 at 08:39 AM
  • Profile Image
    gori-mathew
    Answered on April 28, 2014 at 09:30 AM

    Hello,

    Thank you for contacting us.

    Do you mean deleting the account or cancelling your subscription since I can see that you are currently in the Premium plan?

    If you wish to cancel your subscription, you can switch your account to free by going to your account or https://www.jotform.com/pricing

     

     

    Do let us know if you need further assistance.

    Thanks!


  • Profile Image
    rcobb732
    Answered on May 21, 2014 at 09:41 AM
    Hello,
    I would like to delete the account. We are using an alternative program now. Can you tell me how to do this?
    Thanks,
    Rebekah Cobb | Guest Services Coordinator
    Museum & Gallery at Bob Jones University and at Heritage Green
    1700 Wade Hampton Blvd.
    Greenville, SC 29614
    P: 864-770-1331
    F: 864-770-1306
    E: rcobb@bju.edu
    www.bjumg.org
    ...
  • Profile Image
    Welvin
    Answered on May 21, 2014 at 10:58 AM

    Hi Rebekah,

    Only the support team can delete an account. You have multiple forms in your account. Are you sure you don't want to use them anymore? You can just leave your account as it is.

    If you really wish to delete your account, please update this thread for your confirmation so we can proceed.

    Thanks