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  • Profile Image

    Disable Feedback button on mobile devices

    Asked by oxinst on April 28, 2014 at 09:07 AM

    Hi

    I'm using the Feedback button embed code, is it possible to disable the feedback button on a mobile device.  For example the button is displaying on a desktop or tablet device, but does not show when on a mobile device.


    Thanks

    Page URL:
    http://www.oxford-instruments.com/investors

    Mobile thanks mobile device
  • Profile Image
    JotForm Support

    Answered by Welvin on April 28, 2014 at 09:52 AM

    Hi,

    Kindly try to add the following custom CSS codes to your webpage where the form is currently embedded:

    @media only screen and (min-device-width : 320px) and (max-device-width : 480px) {

    a#jotform-feedback-30992160585358 {

    display: none;

    }

    }

    @media only screen and (min-device-width : 768px) and (max-device-width : 1024px) {

    a#jotform-feedback-30992160585358 {

    display: none;

    }

    }

     

    These codes are media queries. Kindly update us here for the results.

    Thanks

  • Profile Image

    Answered by oxinst on April 29, 2014 at 07:00 AM

    @Welvin that is working just fine.  Thank you so much